Mercure Hotel Stuttgart Sindelfingen an der Messe 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,343 أراء

نضمن لكأفضل سعر
Mercure Hotel Stuttgart Sindelfingen an der Messe - Image 1
Mercure Hotel Stuttgart Sindelfingen an der Messe - Image 2
Mercure Hotel Stuttgart Sindelfingen an der Messe - Image 3
Mercure Hotel Stuttgart Sindelfingen an der Messe - Image 4
Schwertstr. 65, -, -, 71065 SINDELFINGEN, Germany

الوصف

خدمات الفندق الإضافية

  • Green Key-certified hotel

  • 186 spacious guest rooms

  • Rustic cozy wine bar with terrace

  • Indoor pool

  • Only 500m from the motorway exit A81 Sindelfingen-Ost

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Hotel Stuttgart Sindelfingen an der Messe

Schwertstr. 65, -, -
71065 SINDELFINGEN
Germany

نظام تحديد المواقع العالمي (GPS):48.704585, 9.039484

الهاتف
فاكس +49 7031 6196888

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,343 أراء

تقييم TripAdvisor  4.0/5  567 أراء

Dreadful. Checked out after 1 day

ملاحظة Tripadvisor 1.0/5

Mike G تقييم TripAdvisor المعتمد

I booked a 2 night stay, and my email confirmation said it was "Long stay - bed & breakfast" I drove 200km to the hotel, was met with a 10-minute queue at reception (Friday evening check-ins), and was then happily told that my "Bed & breakfast" rate, errr, doesn't include breakfast. And she wanted to know which website I'd booked the hotel with ? Errr, your own website.... Basically, the Accor website itself is misleading. In the T&Cs popup for the "Stay longer and save - Bed & breakfast" rate, it says "The longer you stay, the more you save, daily breakfast included"... but further down on the same webpage, "** Breakfast not included", and says it would cost 25 Euros per night. I went for dinner in the bar/restaurant, but it seemed to have a very limited selection. A few flamkuchens, pasta, a speghetti carbonara, or Zürcher Geschnetzeltes (which actually wasn't bad) and that was it. There's a fridge opposite reception with some soft drinks, beers, etc, so you can buy a few bits there. There's a shopping centre 6-7 minutes walk away. My hotel room itself was soul-less. Immaculately clean, fairly good size, but yes, I do miss the Pullman rooms. It looks like my room used to have a fridge in it, but it was removed, and now just the ventilation holes remain. I did get a bottle of water, a Nespresso coffee machine (and capsules) & a kettle. It's hard to describe, but it's like staying in an office block, rather than spoiling yourself with a hotel stay (does that make sense?) However, it does have air conditioning which seems to work okay, but it's loud. The sound proofing was excellent, I was next to the road, but I heard almost nothing. Just, don't ever bring a date here. You might not get a second date, if you do... I can't comment on the Pool or Spa area as the place was always full of kids. And, 8.50pm on a Friday evening, reception was packed again, with lots of families waiting to check in. For English readers, this place is more like a Travelodge than a Premier Inn. Oh, and whilst writing this review, at 10.10pm, all the electricity in my room went off for about 10 minutes. And then it was fine again. Apparently, one of the other rooms on my floor blew their fuse, so all the rooms lost power for a while. Good luck, if you're coming here with children. Would I recommend this place ? Short answer: No, never. I actually paid for 2 nights, and checked out after the 1st day. The receptionist didn't even notice, nor tell me that I had 30-Euros of food/drinks on my bill to pay, I had to come back into the hotel, and tell her that. Oh, and after sending two emails to reception, they did allow me to have breakfast for free. I was there at 6.40am, and even by then, the warm food was miserable and lukewarm. Definitely not worth 25 Euros per day. I drove home trying to think of anything positive to say about this hotel, but I drew a blank. Avoid.

Extremely professional

ملاحظة Tripadvisor 4.0/5

Matteo Carlo C العائلات - تقييم TripAdvisor المعتمد

We had a problem with the reservation due to the travel agency, they were able to solve everything quickly, effectively and with extreme gentleness. The rooms were clean and comfortable, the swimming pool correctly managed, and the sauna well organized. The breakfast was great (extremely appreciated by children), and the beer, before going to sleep, was good.

Dear Matteo Carlo C, Thank you for taking the time to share your feedback and wonderful experience with our Mercure Hotel Stuttgart Sindelfingen an der Messe. We are delighted to know that our staff went above and beyond to solve the issue efficiently and courteously. It's also wonderful to hear that our rooms were comfortable, the swimming pool and sauna were both managed correctly, the breakfast was a hit with children, and you even had an enjoyable beer before bed. At Mercure Hotel Stuttgart Sindelfingen an der Messe, we strive to provide excellent service with a focus on providing comfort, convenience, and relaxation for all our guests. Your kind words are greatly appreciated and we are thrilled that we could make your stay memorable. We hope you will visit us again soon! Kind regards from Sindelfingen Dario Tolksdorf General Manager

رائع جدا

ملاحظة أراء العملاء 5.0/5

E. العائلات - تقييمات مؤكدة لفندق ALL

مكان الاقامه جيد جداً ونظيف وهادئة

Dear guest, thank you for the nice review, which we are really happy about! Great that you had a nice time with us. Hope to see you soon! Your hosts from the Mercure Stuttgart Sindelfingen an der Messe

Well deserved 1 star hotel!

ملاحظة Tripadvisor 1.0/5

MichelleNg1992 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I had a 1.5 weeks stay with this hotel. Customer service pretty mediocre. I would definitely not recommend for long stay. Some of the unpleasant experiences include: 1. I was told that the laundry service provided is the same day collection service. However, they are only back to me three days later. Part of the delay was due to hotel staff’s failure to check return laundry. 2. Blackout “three” times while I was in my room resting and having dinner. No electricity during the period and hotel staff failed to notify me (which I have requested for over the phone) once the blackout was over. Do not expect any services or support from the hotel staff just like any 1 star hotels. You are pretty much on your own.

Dear MichelleNg1992, Thank you for your feedback on your stay. There seem to be many points where we should check again how this could have happened. Please accept our apologies for this inconvenience. We are hosts and that out of conviction, however, we are also human and mistakes happen, even if we would have liked to avoid them. We are very sorry that you could not remember us positively and would nevertheless be pleased to welcome you again in our house to show that we can do this better. Kind regards from Sindelfingen

Good Hotel.. Nice staff...room very clean and in good working condition..great TV set..coffee making facilities..quiet

ملاحظة Tripadvisor 5.0/5

edgard p العائلات - تقييم TripAdvisor المعتمد

Great staff and hotel..very good breakfast..clean and comfortable room..big Television set..coffee making facilities..great parking facilities..conveniently located close to highway..big swimming pool

Dear edgard p, Your feedback is a special honor and a highlight of a day when we are privileged to host you. Thank you very much for your visit and for taking the time to rate your stay at the Mercure Stuttgart Sindelfingen an der Messe. We are very pleased about the maximum number of points in almost all categories. Especially the excellent marks and the praise for our service we will of course gladly pass on to our staff. Like me, they will be very pleased. We are pleased that you felt completely at home with us. Together with my team, I look forward to your next visit, which hopefully won't be too long in coming. With best regards, Arjan Wilbers General Manager

بالاشتراك مع TripAdvisor

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منشآتنا الأخرى القريبة

جميع فنادقنا في Sindelfingen

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.